Why was Amtrak trying to charge Access Living, a group with some disabled folks an extra $25K for tickets, purportedly "to re-configure a train car" in order to accommodate them. Seriously??

The fee is exorbitant and no way represents what it would cost to manage this group's situation. It seems that Amtrak is either being lazy for not thinking AT ALL of alternatives to help out the situation, or being obnoxiously greedy. Neither are good.  

Let's agree as a society it's never appropriate to exploit a situation for personal gain.  Let's hope Amtrak re-visits this 'policy' and changes their mindset to be more fair-minded in the future.

What do you think? Is what Amtrak tried to do ok with you?