Shipping & Returns


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If you need products on *RUSH* basis, please contact us for assistance:
kendra@portapocket.com; 847-809-3408  
(Faster /2-3 day shipping in USA available:
orders up to $50, 2-3 day ship = $9.75;
orders $50-$100, 2-3 day ship = $15.75 to $16.75 (Alaska/Hawaii);
orders $100+, 2-3 day ship = $23.75 to $24.75 (Alaska/Hawaii)

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STANDARD SHIPPING & HANDLING

Continental US and
US Post Office Boxes

up to $25

$5.75  

$25.01 to $50

$6.75
$50.01 to $75 $7.75
$75.01 to $100 $9.75
$100.01 to $150 $11.75
$150.01 and up $19.75

 


Alaska/ Hawaii/Canada/Mexico or
PO Boxes in Alaska or Hawaii

up to $25 $9.50
$25.01 to $50 $9.50
$50.01 to $75 $10.50
$75.01 to $100 $11.50
$100.01 to $150 $13.50
$150.01 and up $21.50


Europe & beyond

up to $25 $13.50
$25.01 to $50 $13.50
$50.01 to $75 $14.50
$75.01 to $100 $16.50
$100.01 to $150 $18.50
$150.01 and up $26.50


Please note: while we promptly fill our orders, kindly recognize that shipping
international may mean your package may take several weeks for arrival.  You may 
be responsible for additional taxes and duty fees based on your specific country's rules.

Satisfaction Guaranteed!

RETURN POLICY

We'd love it if you are thrilled with your purchase, and strive to make that a reality. If, however, you are not pleased with any item, returns are accepted within 30 days of delivery for a full refund of purchase amount, less shipping/handling and/or any other added charges.

Items must be returned in good condition and with paperwork documentation to ensure credit. Credit for refund will be to original purchaser and will be in same form as original payment. Refunds should be expected within 30 days of our receipt of returned goods.

Kindly do not return items purchased on www.portapocket.com to stores carrying PortaPocket® merchandise as refunds cannot be processed there.